About Guardian
Guardian Protection Products has made itself a leader in the
furniture protection industry by building value and integrity in
our products, services and our protection plans. Strength,
stability, and experience provides our retailers and distributors a
high level of confidence each time they present or deliver Guardian
Fabric, Leather, Wood, Motion or Mattress Protection Programs.
Guardian Protection Products, established in 1977, is owned by RPM
International Inc., a leader in specialty coatings and
sealants. RPM is a $4.5 billion Fortune 1000 Company. Click here to see RPM
International's Code of Conduct.
Located in Hickory, NC, Guardian is committed to world class
services. Guardian Protection Plans are underwritten by CNA
Warranty Service, Inc. or one of its affiliates, to ensure that
every protection plan sold by Guardian will be compliant, secure
and backed for the term of the plan. "Perfection in
Protection" leads to customer satisfaction and increased revenues
for our retailers.
Quality Control
On-going research and development efforts ensure we are
providing the finest and safest protection products available. Our
staff of chemists have researched, tested and produced the finest
chemical formulations with the most features and benefits in this
industry. They are responsible for product R&D, quality
assurance and quality control, managing regulatory compliance and
material safety information, as well as technical support for our
Customer Service Department.
Customer Service
Guardian takes a great deal of pride in providing your customers
with a positive claim experience. Our customer call center is
staffed with specialists who are thoroughly trained to help your
customers maximize their plan benefits.
Qualified Furniture Technicians
Guardian utilizes a current database of technicians to assist
customers when service is required. Guardian uses professional
repair and cleaning technicians who are bonded, insured and have
excellent service records.
Distributor Network
Guardian markets their furniture protection programs to
retailers through a world-wide network of experienced distributors.
Guardian Distributors are dedicated independent business men and
women who market, sell and train Guardian products and programs to
retail furniture stores.
